Privacy Policy for TripZoma

Effective Date: 30.06.2025

Introduction

Welcome to TripZoma. This Privacy Policy describes how we collect, store, use, and protect your personal information when you use our social casino platform, which operates exclusively with virtual currency – there is no real money involved and no options to purchase credits or tokens with real funds. By accessing or using our services, you agree to the practices described in this Privacy Policy. Our objective is to be open and transparent about our data practices while ensuring that your privacy rights are respected in full compliance with current data protection laws applicable in Great Britain, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Scope of This Policy

This document applies only to data collected through our social casino platform. It does not apply to other websites, third-party services, or any offline interactions. We encourage you to review the privacy policies of any third parties with whom you interact. The terms "personal information," "data," and "information" may be used interchangeably throughout this policy.

Nature of Our Services

TripZoma is an online social casino that uses virtual currency only. Please note that there is no real money used, and you are not provided with any option to deposit or withdraw real currency. All transactions take place strictly within our virtual economy, and no financial instruments involving real money are used in any capacity.

Information We Collect

In order to provide you with a personalized gaming experience, we may collect, store, and process various categories of personal data, which include:

• Account Information: When you register for an account, we may ask you to provide your email address, username, and a password. We store this information securely.
• Usage Data: We automatically gather data regarding your gameplay, preferences, and interactions on the platform. This includes your log-in details, pages visited, device information, and IP address.
• Cookies and Tracking Technologies: We use cookies to enhance your user experience, monitor usage, and improve our service. For more details regarding our cookie usage, please refer to our cookie settings here.
• Support and Communication Data: When you contact our support team or communicate with us via email, we retain the content of your communications and your contact details.

Legal Bases for Processing

In compliance with UK data protection regulations, we process personal information based on the following legal bases:

• Your explicit consent, such as when you accept these terms and provide your data.
• The necessity for the performance of a contract to which you are a party, like delivering our social casino services.
• Our legitimate interests in offering and improving our services, provided these interests are not overridden by your rights and freedoms.
• Compliance with our legal obligations under applicable laws governing data protection within Great Britain and other relevant jurisdictions.

How We Use Your Information

We use your personal data to:

• Provide and maintain our social casino services, ensuring a smooth and engaging user experience.
• Monitor and analyze usage trends, user interactions, and overall platform performance, which helps us to continually enhance our services.
• Manage your account and support your requests, including responding to technical issues and inquiries.
• Send administrative updates related to service changes, policy updates or any regulatory requirements.

It is important to note that all transactions on our platform occur entirely through virtual currency; we do not facilitate any real-money transactions or balance reloads using real currency.

Data Retention and Storage

We retain your personal information only for as long as the purposes for which it was collected are still relevant, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, account information is stored as long as your account remains active. If you request the deletion of your account or if your account is inactive for a prolonged period, we will either delete or anonymize your data in line with our retention schedule. This ensures that your information is not stored beyond its necessary lifecycle.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyse website usage, and deliver targeted content. Cookies help us recognize you when you return to our platform and enable us to offer a smoother, more efficient service. You may alter your browser settings to block cookies; however, doing so may affect the functionality of the platform. For more detailed information on our cookie practices, please review the dedicated section provided via the link here.

Data Security Measures

At TripZoma, we assign top priority to ensuring the security of your personal information. We employ a variety of robust security measures, including encryption, access controls, and regular reviews of our data collection and storage practices. Access to personal data is strictly limited to authorized personnel and is only utilised as needed to support our services, investigate potential misuse, or comply with legal obligations. We continuously update our practices in accordance with industry standards and regulatory requirements to safeguard your data.

Accessing, Managing, and Deleting Your Information

You have various rights regarding your personal data under relevant data protection laws, including rights of access, rectification, restriction of processing, and erasure (often referred to as the "right to be forgotten"). If you wish to review, update, or delete your personal information, you can do so by logging into your account or contacting our support team. Please note that some data may remain with us for legal reasons even after deletion requests, but it will then be safely archived and not used for any further processing.

To exercise any of your rights, please contact us through our support channels:

• Email: [email protected]

Any requests regarding data access, correction, or deletion will be responded to within the time frames set by applicable data protection laws. In cases where additional information is needed to verify your identity, we may request supplementary documentation to ensure that your personal data remains secure.

Disclosure to Third Parties

Your personal data is not sold, rented, or otherwise transferred to third parties for their marketing purposes. We may share your information with trusted third-party service providers who perform services on our behalf (such as hosting providers, analytics companies, or payment processors) but only to the extent necessary to support our service delivery. All such third parties are contractually required to protect your personal data and comply with applicable data protection laws.

International Data Transfers

While our services are designed primarily for users in Great Britain, should any transfer of data occur internationally, we will ensure that your personal information is protected by implementing adequate safeguards – such as data transfer agreements and standard contractual clauses – in accordance with UK data protection laws. Our aim is to ensure that your personal data is handled securely, irrespective of its geographical location.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through appropriate channels and update the "Effective Date" at the top of the policy. We advise you to review this Privacy Policy periodically to remain informed about how we are protecting your personal data.

User Obligations and Responsibilities

When using TripZoma, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized access or misuse of your personal data, please contact our support team immediately so we can take appropriate measures. Your cooperation in maintaining the security of your account is essential to protecting your personal information.

Disclaimer of Warranties and Limitations of Liability

While we strive to enforce high security and privacy standards, no online platform can guarantee absolute security. As such, we cannot be held liable for any unauthorized access or breaches that occur despite our efforts. Use of our services is at your own risk. We encourage you to use caution while engaging in online activities and to contact us if you identify any potential vulnerabilities.

Additional Contact Information

Should you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us using the following contact details:

• Email: [email protected]

Final Remarks

Thank you for taking the time to review this Privacy Policy. We remain committed to safeguarding your data and ensuring you have a positive and secure gaming experience on our platform. We recognize the importance of transparency in fostering trust and are continuously updating our practices to align with the best standards and regulatory requirements applicable within Great Britain. Your continued use of our platform signifies your acceptance of these practices, and we look forward to providing you with a secure and entertaining environment built solely upon a virtual economy, entirely free from any real-money transactions.

If you agree with the terms outlined in this Privacy Policy, please continue to use our platform. Otherwise, we encourage you to discontinue the use of our services. Your privacy and trust are paramount to us, and we thank you for your ongoing support.